Privacy Policy

Last updated August 08, 2025

This Privacy Policy describes how Gaya Core ('we', 'us', or 'our') collects, uses, and shares information about you when you use our services, and explains your choices surrounding how we use information about you.

1. Information We Collect

Information you provide to us

We collect information you provide directly to us when you create an account, use the Services, or contact us for support. This may include your name, email address, phone number, company name, job title, billing information, and any other information you choose to provide.

Information collected automatically

When you use the Services, we automatically collect certain information, including your IP address, browser type, operating system, referring URLs, device information, and pages visited. We may also collect information about how you use the Services, such as the features you use and actions you take.

Information from third parties

We may receive information about you from third parties, such as identity verification services, credit bureaus, mailing list providers, and publicly available sources.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Services
  • Process transactions and send you related information, including purchase confirmations and invoices
  • Send you technical notices, updates, security alerts, and support and administrative messages
  • Respond to your comments, questions, and requests and provide customer service
  • Send you marketing communications, where permitted by law
  • Monitor and analyse trends, usage, and activities in connection with the Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information as follows:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • With your consent or at your direction

4. Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. Security

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction.

However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where legally required, notify those individuals whose information may have been compromised.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

  • Essential cookies: Required for the operation of the Services. They include, for example, cookies that enable you to log into secure areas.
  • Analytics cookies: Allow us to recognise and count the number of visitors and to see how visitors move around the Services when they are using it.
  • Functionality cookies: Used to recognise you when you return to the Services, enabling us to personalise our content for you.
  • Targeting cookies: Record your visit to our Services, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

7. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following data protection rights:

  • The right to access, update, or delete the information we have on you
  • The right of rectification — the right to have your information corrected if it is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right of restriction — the right to request that we restrict the processing of your personal information
  • The right to data portability — the right to receive a copy of your personal data in a structured, machine-readable format
  • The right to withdraw consent at any time where we rely on your consent to process your personal information

To exercise any of these rights, please contact us at todo@mail.com. We will respond to your request within 30 days. Please note that we may ask you to verify your identity before responding to such requests.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. The Services are hosted in Slovakia. If you are located outside Slovakia and choose to provide information to us, please note that we transfer the data to Slovakia and process it there.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date at the top of this page.

We will let you know via email and/or a prominent notice on our Services prior to the change becoming effective and update the 'Last updated' date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: todo@mail.com
  • By mail: Business Address, Town of Business, State of Business 00000, Slovakia